Toku Automates Latin American Recurring Payments With Autonomous AI Collections
Cristina Etcheberry secures historic funding to eliminate fragmented enterprise billing friction across LatAm.
1Solving Regional Payment Fragmentation
Cristina Etcheberry co-founded Toku in 2020 to streamline recurring revenue collections across Latin America. Enterprises traditionally struggle with manual reconciliation across highly disconnected regional banking systems. Toku solves this operational bottleneck by automating recurring billing cycles and synchronizing disconnected payment records for enterprise clients across multiple jurisdictions.
2Enterprise Scale and Traction
Toku currently processes approximately $8 billion annually across more than 500 corporate clients throughout the region. The platform serves major enterprise accounts, including automotive manufacturer Chevrolet as well as global insurance giants Zurich and MetLife, proving robust product-market fit within heavily regulated recurring billing sectors.
3Rapid Cross-Border Expansion
Originally from Santiago, Chile, Etcheberry spearheaded aggressive regional expansion by relocating operations swiftly. When Toku targeted the Mexican market, leadership relocated to Mexico City in less than a week. This rapid deployment strategy allowed the platform to capture critical market share across Latin America's largest corporate payment corridors.
4Record Series A Capitalization
In 2025, Toku secured $48 million in Series A funding to accelerate its technical and geographic roadmap. This round represents the largest Series A ever raised by a female-founded startup in Latin America, signaling strong institutional confidence in automated financial infrastructure across emerging markets.
5Autonomous Multichannel Collection Agents
In March, Toku launched a specialized artificial intelligence agent to automate end-to-end debt recovery workflows. The software initiates customer outreach across WhatsApp, email, and voice channels without requiring human intervention, fundamentally modernizing traditional debt collection mechanisms for enterprise accounts with massive customer bases.
6Dynamic Repayment Structuring
Beyond sending simple automated reminders, the AI agent dynamically negotiates and structures customized repayment plans for overdue accounts. This interactive capability adapts payment terms directly within active messaging channels, removing customer friction and drastically accelerating successful enterprise cash flow reconciliation across diverse consumer demographics.
7Measurable Debt Recovery Impact
Toku reports that its autonomous AI collections engine has successfully reduced unrecoverable corporate debts by up to half. By automating negotiations early in delinquency cycles, enterprises recover substantial revenue that previously required costly manual intervention or third-party collection agencies with lower historical recovery rates.
8Strategic Financial Infrastructure Outlook
Toku demonstrates how vertical software paired with autonomous intelligence can modernize fragmented emerging market banking ecosystems. By combining payment rails with intelligent recovery workflows, Etcheberry is positioning Toku as the core operating system for enterprise cash collection across high-growth Latin American economies.