# Enem 2026 Candidates Can Access Exam Locations via Telephone

A new virtual assistant service complements online portals for 5.05 million registered students.

- **Source:** [Agência Brasil](https://agenciabrasil.ebc.com.br)
- **Published:** 2026-11-06
- **Topic:** [politics](https://brifing.si/c/politics)
- **Original article:** <https://agenciabrasil.ebc.com.br/educacao/noticia/2026-11/enem-candidato-pode-saber-local-de-prova-por-telefone>
- **On Brifing:** https://brifing.si/s/2da117f0-6cbb-496e-a38d-298a25c174a8

## New Telephone Assistance Service

The National Institute for Educational Studies and Research Anísio Teixeira introduced a toll-free telephone channel for Enem 2026 candidates. By calling 0800-616-161 and selecting option zero, participants can interact with a virtual assistant. This service provides specific details regarding exam locations, ensuring that all 5.05 million registered students have accessible information.

## Identity Verification and Security

To prevent unauthorized data access, the virtual assistant requires the candidate's CPF number. The system performs random verification questions to confirm the user's identity before disclosing sensitive information. Candidates are advised to have pen and paper ready during the call to record their specific exam site address and classroom number.

## Traditional Online Access Remains

The digital 'Participant Page' on the official government portal continues to function as the primary consultation method. Candidates must log in using their Gov.br credentials to view the official Confirmation Card. This document contains essential data, including personal details, specific room assignments, and the chosen foreign language for the exam.

## Strategic Exam Site Distribution

Inep has expanded the reach of the exam to approximately 10,000 locations across 1,700 municipalities. This strategy aims to place testing centers closer to the students' homes. Notably, 80% of the 1.96 million public high school seniors will take the exam at their own schools, significantly reducing their required travel time.

## Confirmation Card Essential Details

The Confirmation Card serves as the definitive document for the exam days on November 8 and 15. It lists the opening and closing times for gates, the student's registration number, and any approved specialized accommodations. This includes accessibility resources for individuals with disabilities, pregnant participants, or those requiring specific medical support.

## First Day Exam Structure

On November 8, candidates face 90 questions covering languages, literature, and human sciences, including history, geography, and philosophy. The session also features a mandatory essay component of up to 30 lines. Participants have a total of 5 hours and 30 minutes to complete these requirements before the first day concludes.

## Second Day Technical Focus

The second phase of the examination occurs on November 15. This day focuses on natural sciences and mathematics, with 45 questions dedicated to each area. These subjects test the students' technical knowledge and analytical skills, completing the comprehensive assessment process required for university entrance across all 27 Brazilian federal units.

## Logistical Impact and Preparation

The integration of telephone support and localized testing centers reflects a broader effort to minimize stress for millions of students. By streamlining information access and reducing commute distances, authorities aim to ensure a smoother examination experience. Candidates are encouraged to review all details on their confirmation cards well before the dates.

## Sources covering this story

- https://agenciabrasil.ebc.com.br/educacao/noticia/2026-11/enem-candidato-pode-saber-local-de-prova-por-telefone — 

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_Summary written by Brifing from the original reporting. Copyright in the original article belongs to its publisher; read the full piece at the link above._
