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Snap's user loss and AR glasses gamble

While beating profit expectations, the company's core challenges persist.

The Next Web2 min

1Outperforming expectations

Snap exceeded expectations in Q3 2023 with $1.6 billion in revenue. The company reduced its net loss to $164 million and achieved positive free cash flow of $121 million. Revenue grew 19% year-over-year, boosted by World Cup advertising. However, the stock rally started from depressed levels, with shares still down 37% year-to-date.

2Unbalanced growth picture

While Snap's core advertising revenue grew just 9%, 'other revenue' from subscriptions and paid lenses surged 85% to $316 million. This indicates Snap is focusing more on monetizing existing users rather than expanding its core product offering. The sustainability of this strategy in a competitive market remains questionable.

3Loss of valuable users

Snap's daily active users reached 493 million (5% growth), but all growth came from outside North America. North American DAUs fell 7% to 92 million. The critical issue is that North American users generate about $10 per quarter in value, compared to just $1 for users in other regions.

4Cost control measures

The company reported adjusted profits of $250 million, a significant improvement from $41 million a year ago. After sharp headcount reductions this year, Snap is targeting $500 million in annual savings. While cost discipline has improved cash flow, the company appears to be stopping its bleeding rather than returning to growth.

5AR glasses bet

CEO Evan Spiegel is positioning the $2,195 'Specs' AR glasses as Snap's next frontier. Launching September 16 in Los Angeles, Spiegel calls them the company's 'largest long-term opportunity.' However, investors remain skeptical about Snap's ability to compete alone against tech giants like Apple, Meta, and Alphabet.

6Investor skepticism

When pressed for pre-order numbers, Spiegel only cited 'a huge amount of interest' without providing concrete data. He admitted mass-market adoption might not come until the end of the decade. These comments raised concerns that demand may be softer than expected for the premium-priced product.

7North American paradox

While remaining North American users became 23% more valuable due to higher ad prices, Snap's user base in this critical region continues to shrink. The company's strategy of squeezing more revenue from a smaller, wealthier audience shows short-term gains but raises long-term sustainability questions.

8Buying time

Snap has bought itself time through cost restructuring and World Cup-related revenue. However, the fundamental challenge remains: how to reignite growth in the very markets where it's losing its most valuable users. While AR glasses represent a long-term bet, North American user erosion continues in the near term.

Original article: The Next Web — Snap'ın kullanıcı kaybı ve AR gözlük hamlesi