What to Do When Your iPhone is Locked
Steps to take when your iPhone shows an 'Unavailable' error.
1Why does your iPhone get locked?
When your iPhone displays an 'Unavailable' error, it's usually due to too many incorrect passcode attempts. Apple's security measure is designed to prevent unauthorized access. However, it can also be triggered accidentally, such as by pocket presses or forgetfulness. To regain access, you'll need to follow specific steps, which vary depending on your iOS version and phone status.
2Recovery with your old passcode
If you're using iOS 17 or later and changed your passcode within the last 72 hours, you can use your old passcode to unlock your phone. Select 'Forgot Passcode' on the 'Unavailable' screen, enter your previous passcode, and then set a new one immediately. This method allows you to continue using your phone without data loss.
3Reset without a computer
For iOS 15.2 or later with 'Find My' enabled, you can reset your iPhone without a computer. You'll need an active cellular or Wi-Fi connection and your Apple account details. On the 'Unavailable' screen, choose 'Forgot Passcode,' sign out of your account, and select 'Erase iPhone.' This will delete all data and settings. iOS 17 users with eSIM can choose to keep their eSIM while erasing data.
4Reset with a computer
To reset your iPhone using a computer (PC or Mac), you'll need a cable and an internet connection. On a PC, use the Apple Devices app. Turn off your iPhone, connect it to the computer, and hold the side button to enter recovery mode. Once in recovery mode, you can reset your phone and restore from a backup if available.
5Recovery mode on Mac
Mac users should select their phone in Finder and approve the connection if prompted. A window will appear indicating the phone needs an update or restore. Choose 'Restore' to begin the process. After restoration, disconnect and set up your iPhone again. Apple notes you may need to update your iPhone during this process.
6Tips for eSIM users
If you're using iOS 16 or later with an eSIM, contact your carrier before resetting your phone. They may provide a QR code to reconfigure your eSIM. This step ensures you can continue using your eSIM without losing it. Otherwise, you might need to reinstall your eSIM after resetting.
7The importance of backups
Before resetting your iPhone, ensure you have an iCloud backup. The reset process will erase all data and settings, and without a backup, recovery won't be possible. Regular backups minimize data loss in such situations. Apple strongly recommends this precaution to protect your data.
8Conclusion and recommendations
An iPhone lockout is part of security measures, and there's no need to panic. By following the correct steps, you can regain access. However, regular backups and secure passcode storage are crucial to prevent data loss. Apple's recovery options help users regain access, but taking preventive measures is always best.
Original article: Engadget — iPhone'unuz Kilitlendiğinde Ne Yapmalısınız?