Fujairah Police Launches Smart Factories for Vehicle Plate Issuance
New automated kiosks allow residents to print vehicle plates in under three minutes.
1Automated Plate Issuance
Fujairah Police is expanding its smart manufacturing network for vehicle plates. Currently operating near Fujairah Mall, the system allows users to obtain new plates within one to three minutes. The service is available 24/7, significantly reducing the need for traditional center visits and streamlining the entire issuance process for local vehicle owners.
2Technological Infrastructure
The smart factory utilizes a sophisticated integration of artificial intelligence and facial recognition technology. Users initiate requests through the police website or mobile application, receiving a QR code. Upon arrival at the kiosk, the system verifies identity via facial scanning, allowing for rapid, automated printing of various plate sizes and designs.
3Strategic Expansion Plans
Following the success of the initial unit, authorities are planning to install additional smart factories in Dibba, Al Tuwain, and Masafi. This expansion is based on demographic data and demand analysis. By placing these kiosks in high-need areas, the police aim to make essential vehicle services more accessible to all residents.
4Autonomous Driving Assessment
Fujairah Police is developing a smart vehicle system to evaluate driving skills without a human examiner. The project, currently in the testing phase, uses specialized vehicles programmed to monitor performance on designated routes. Officials expect to fully implement this automated testing system within the coming months to increase evaluation accuracy and efficiency.
5Seven-Star Service Milestone
The Fujairah Traffic and Licensing Center recently achieved a seven-star rating in the UAE government service assessment. This marks the first time a government service center in the country has reached this top-tier classification. The achievement follows a decade of continuous improvement, rising from five stars in 2014 to six in 2021.
6Inclusive Service Design
The center prioritizes accessibility for seniors and people of determination through dedicated facilities and support staff. A specialized communication system in parking areas allows users to request assistance directly from their vehicles. Staff can provide on-site help or facilitate entry, ensuring that all citizens receive efficient service regardless of their physical mobility.
7Mobile Inspection Services
Beyond physical kiosks, the department offers home inspection services for vehicle registration renewals. Specialized mobile units travel to the customer's location to perform technical checks, eliminating the need to transport vehicles to the center. This proactive approach includes delivering registration documents directly to the owner's home, further reducing administrative burdens for residents.
8Data-Driven Development
Service improvements are heavily influenced by customer feedback gathered through innovation labs and community councils. By analyzing data from smart kiosks and user interactions, the police department identifies specific pain points. This collaborative model ensures that new digital solutions directly address the actual needs and preferences of the local population.
9Future Institutional Commitment
Leadership views the seven-star rating as a starting point for greater responsibility rather than a final goal. The department remains committed to investing in national talent and advanced technologies. By focusing on sustainable service impacts, Fujairah Police aims to maintain its leadership in government service delivery and exceed future public expectations.