# Granddaughter Teaches Centenarian Grandparents to Use Food Delivery Apps A viral TikTok series captures a 102-year-old man and his wife learning digital ordering. - **Source:** [Clarín](https://www.clarin.com) - **Published:** 2026-11-10 - **Topic:** [culture](https://brifing.si/c/culture) - **Original article:** - **On Brifing:** https://brifing.si/s/4ec75555-76cc-42c3-a423-b0cc1d0f0480 ## Viral Digital Literacy Lessons Content creator Francesca Rietti documented her 102-year-old grandfather George and 89-year-old grandmother Annie learning to use Uber Eats. The series, shared on TikTok, highlights the couple's curiosity and enthusiasm for modern technology. These videos quickly gained millions of views, resonating with audiences who appreciated the intergenerational connection and patience displayed. ## Overcoming Hardware Limitations The learning process began on a desktop computer because the grandparents' iPhones were too outdated to support the necessary delivery applications. Francesca guided them through the website interface, teaching them how to navigate menus and check estimated delivery times. Annie diligently documented every step in a notebook, ensuring she could replicate the process. ## Practical Learning Exercises For their first practice session, the couple chose Morton’s Steakhouse to understand the digital ordering workflow. They learned how to add items to a virtual cart and discussed the nuances of tipping. George showed particular interest in the tipping mechanism, while Annie managed the technical steps with her handwritten notes nearby. ## Navigating Digital Challenges During a second attempt, the couple encountered difficulties remembering specific local restaurant names. Annie humorously noted that some establishments might only accept cash or lack delivery integration. These moments of trial and error provided a realistic look at the hurdles elderly users face when transitioning to modern, app-based service platforms. ## Successful First Order In a subsequent session, George took the lead, selecting a full meal consisting of meat, appetizers, and dessert. He reviewed the cart aloud and decided on a 10% tip for the driver. Annie compared this to her usual 20% restaurant standard, celebrating their successful completion of the digital transaction together. ## Public Reaction and Impact After the videos went viral, Francesca informed her grandparents that millions of people had watched their progress. Annie began tracking these figures with excitement. The couple has since been recognized in public, receiving warmth from strangers who were inspired to reach out to their own elderly relatives after watching the content. ## Corporate Engagement Potential The viral success of the videos opened a dialogue between Francesca and Uber regarding potential initiatives for seniors. They discussed organizing formal classes or community meetings to help other elderly individuals master delivery platforms. This highlights a growing corporate interest in making digital services more accessible to aging populations worldwide. ## Bridging the Generational Gap This story demonstrates how patience and supportive guidance can empower seniors to adopt new technologies. By focusing on the joy of learning rather than just the utility of the app, Francesca bridged a significant digital divide. The experience underscores the importance of inclusive design and human connection in our digital age. ## Sources covering this story - https://www.clarin.com/estados-unidos/nieta-ensena-abuelo-102-anos-abuela-89-anos-pedir-comida-domicilio-primera-vez_0_VXioiZz6NW.html — --- _Summary written by Brifing from the original reporting. Copyright in the original article belongs to its publisher; read the full piece at the link above._