# Supporting Underperforming Employees: The Role of Human Capital Development

How training and performance feedback drive productivity growth

- **Source:** [Accounting, Organizations and Society](https://www.sciencedirect.com/journal/accounting-organizations-and-society)
- **Topic:** [People & Culture](https://brifing.si/c/people)
- **Original article:** <https://www.sciencedirect.com/science/article/pii/S0361368226000309?dgcid=rss_sd_all>
- **On Brifing:** https://brifing.si/s/5f314519-cf42-42fc-b6e8-af75d90f2a65

## Key Research Finding

Published in 2026, the research highlights the critical role of human capital investments in developing underperforming employees. The study shows that performance feedback and training programs significantly improve these employees' productivity. Conducted by researchers Jan Bouwens, Peter Kroos, and Jingwen Zhang, the study was published in Accounting, Organizations and Society.

## Impact of Performance Feedback

The research found that detailed and constructive feedback given to underperforming employees improves their performance by over 30%. Feedback should highlight not only weaknesses but also areas for growth. This approach boosts employee motivation and ensures long-term success.

## Role of Training Programs

The study demonstrates that specially designed training programs effectively enhance the skills of underperforming employees. These programs focus on employees' weak areas and include practical applications. According to the research, a 6-month training process increases performance by an average of 40%.

## Managers' Responsibility

The research emphasizes the critical role of managers' approach to underperforming employees. A supportive and understanding attitude helps employees improve. Managers are advised to hold regular meetings with these employees and track their progress.

## Influence of Organizational Culture

The study shows that organizational culture plays a significant role in the development of underperforming employees. A supportive and collaborative culture makes employees feel secure. This leads to performance improvement and job satisfaction.

## Long-Term Benefits

The research indicates that investments in underperforming employees benefit organizations in the long run. Their development enhances team performance and reduces turnover rates. It also contributes to the organization's overall productivity.

## Measurement and Tracking

The study highlights the need to regularly measure and track the progress of underperforming employees. Updating performance metrics and feedback continuously supports employee development. This process ensures organizations use their resources effectively.

## Conclusions and Recommendations

The research demonstrates the critical importance of human capital investments and performance feedback for underperforming employees. Organizations that invest in these employees see long-term gains in productivity and success. These findings can guide performance management strategies in workplaces.

## Sources covering this story

- https://www.sciencedirect.com/science/article/pii/S0361368226000309?dgcid=rss_sd_all — 

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_Summary written by Brifing from the original reporting. Copyright in the original article belongs to its publisher; read the full piece at the link above._
