The Power of Rituals in Tackling Complex Social Problems
How ritualized representations create meaning against overwhelming challenges
1The Crisis of Meaning in Intractable Problems
Organizations addressing complex social issues like refugee crises face persistent feelings of meaninglessness. This study examines how representations, though imperfect, help confront seemingly unsolvable problems. We explore how these symbolic forms create purpose despite their acknowledged limitations in direct problem-solving contexts.
2A Ritual Theory Perspective
Drawing from ritual theory, our research reveals how representations sustain action regardless of direct problem linkage. Ethnographic work in a humanitarian organization demonstrates the ritualized use of needs assessments generating meaning beyond their technical functionality in refugee crisis situations.
3Shared Rhythms and Emotional Intensity
Ritualized representations build organizational cohesion through shared rhythms and emotional intensity. Their ceremonial aspects maintain team motivation in challenging environments. These processes help workers persist despite overwhelming odds, creating resilience against despair in chronic crisis situations.
4Case Study in Refugee Response
Focusing on a humanitarian organization, we document how routine assessment processes become ritualized. Even when these representations are known to be flawed, their meaning-making capacity remains powerful. The study reveals how ritualization sustains engagement in refugee crisis work.
5The Dual Nature of Ritualized Practices
Our findings highlight the double-edged nature of ritualization. While sustaining action, these practices may risk disengagement from substantive issues. This nuanced understanding is crucial for organizations balancing meaningful engagement with practical effectiveness in complex problem-solving.
6Implications for Organizational Resilience
The research offers valuable insights for organizations tackling persistent social challenges. Strategic use of ritualized representations can enhance commitment and resilience. However, awareness of their limitations is vital to maintain the delicate balance between meaningful work and tangible impact in difficult contexts.