# Micro-SaaS Is Dead. Service With A Software Replaces It

The new model for independent builders: Service with a Software

- **Source:** [Hacker News](https://news.ycombinator.com)
- **Published:** 2026-07-24
- **Topic:** [Entrepreneurship](https://brifing.si/c/entrepreneurship)
- **Original article:** <https://adriengonin.com/writing/service-with-a-software/>
- **On Brifing:** https://brifing.si/s/9a74c912-c188-4cc7-b095-9e718787b798

## The traditional Micro-SaaS model is dead

The author mentions developing a SaaS product in a few hours but states they will never sell it. This indicates that the common 'productize and sell' model among independent builders is no longer valid. Instead, they propose a new model called 'Service with a Software.'

## What is Service with a Software?

In this model, software is used not as a product but as a private tool supporting a service. The software is customized to fit a specific company's design system and security constraints perfectly. This makes the service incomparable.

## The impact of AI

AI is squeezing small independent software from both supply and demand. Now, any niche tool can be quickly created by thousands of people. This raises questions about the future of Micro-SaaS.

## Changing customer behavior

Technical people are canceling small subscriptions and gravitating towards a single heavy platform that makes all building possible. This is causing the long tail to shift towards home-cooked solutions.

## Where did the value go?

While the software itself has become nearly worthless, the value has shifted to the context around it. This puts those doing service work at an advantage.

## Customization is now a feature

AI has moved the reusable layer up a level. Processes are standardized while outputs are freely customized. This makes it possible to create unique systems for each client.

## A new position

This model is neither purely artisanal nor purely productized. It’s a combination of both on different layers. This offers a new map position for independent builders.

## Sources covering this story

- https://adriengonin.com/writing/service-with-a-software/ — 

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_Summary written by Brifing from the original reporting. Copyright in the original article belongs to its publisher; read the full piece at the link above._
