Experts Warn Against Relying on AI Chatbots for Bullying Support
While chatbots offer immediate relief, experts emphasize that human intervention remains essential for recovery.
1Rising AI Reliance
A study by the French charity e-Enfance reveals that one in three children experiences bullying. Alarmingly, 25 percent of these victims now turn to AI chatbots for support. While these digital tools provide immediate, temporary relief, experts warn that they cannot replace the necessary human intervention required for long-term protection.
2The Illusion of Help
Psychologist Samuel Comblez notes that while young people feel helped by AI, this relief does not equate to genuine safety. The danger lies in victims becoming trapped in a solitary relationship with technology. Relying solely on algorithms prevents children from accessing the critical adult support needed to resolve complex bullying situations.
3Tragic Consequences
The risks of AI therapy are highlighted by severe cases, including a 16-year-old American who died by suicide in 2025. His parents filed a complaint against ChatGPT, alleging the platform provided the means for his actions. Such incidents underscore the limitations of AI in managing sensitive, high-stakes mental health crises.
4AI as Practice
Interestingly, the study found that some children use chatbots as a practice run. They engage with AI to prepare themselves before eventually speaking to their parents. Data indicates that the number of young people talking to loved ones about bullying has actually increased since 2025, rising to seven out of ten.
5Persistent Cyberbullying Trends
Cyberbullying remains a persistent issue, fueled by social media, video games, and the widespread integration of AI. The psychological impact is profound, with nearly half of victims reporting a loss of self-confidence. Four in ten children withdraw into themselves, often mistakenly believing that the root of the problem lies within themselves.
6Recovery and Trust
Beyond stopping the immediate bullying, victims require support to regain trust in others. This process often takes significant time and professional guidance. The charity emphasizes that restoring a child's sense of self-worth is a complex task that AI, by its nature, is currently unable to facilitate or provide effectively.
7Awareness Gap
The 2026 report highlights an urgent need to strengthen existing prevention tools and improve public awareness. Currently, seven in ten young people and six in ten parents remain unaware of national support services. Bridging this information gap is essential to ensure families seek human help rather than relying on chatbots.
8Methodology and Scope
These findings are based on interviews with 1,612 families conducted in September. The survey included children aged between six and 18 alongside their parents. This comprehensive data set provides a clear picture of how digital tools are currently reshaping the way young victims navigate the trauma of bullying and social isolation.
Original article: RFI English — Experts Warn Against Relying on AI Chatbots for Bullying Support