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A Curatorial Approach to Identity Management: Costs and Solutions

How marginalized groups navigate identity expression at work and potential strategies

1Identity Management Challenges

Employees from marginalized groups struggle between expressing and suppressing identities at work. This dilemma leads to high turnover in diversity-focused companies. When workers can't fully express themselves, their sense of belonging diminishes significantly.

2The Curatorial Approach

Researchers propose a novel curatorial approach to identity management. This model enables strategic presentation of different identity aspects. It offers an alternative to traditional suppression or full expression methods.

3Implementation Costs

The curatorial approach involves significant cognitive and emotional costs for employees. Constant identity performance can lead to fatigue. However, long-term costs may be less damaging than full suppression or expression consequences.

4Organizational Responsibility

The study emphasizes that identity management shouldn't rest solely on employees. Companies must facilitate this process by creating safe spaces and providing leadership support.

5Diversity and Belonging

Effective identity strategies can create genuine belonging beyond diversity metrics. When employees feel comfortable, innovation and productivity increase significantly.

6Future Perspective

This research offers crucial insights for global, multicultural companies. The new approach to identity management holds potential for creating more inclusive 21st century workplaces.

Original article: Administrative Science Quarterly — Kimlik Yönetiminde Küratörlük Yaklaşımı ve Maliyetleri