# Why Forcing Positivity Might Backfire Psychologists explain how well-intentioned cheerfulness can sometimes do more harm than good. - **Source:** [PsyBlog](https://www.spring.org.uk) - **Published:** 2026-08-31 - **Topic:** [Career Growth](https://brifing.si/c/growth) - **Original article:** - **On Brifing:** https://brifing.si/s/d7abc86b-9827-4845-9f84-95b1f80d4844 ## Well-intentioned but misguided approach According to psychologist Jeremy Dean, PhD, trying to cheer someone up when they're feeling down can actually make things worse. This behavior invalidates the person's feelings and creates 'toxic positivity.' Research shows that suppressing difficult emotions negatively impacts psychological health long-term. Dr. Dean, writing on PsyBlog since 2004, has over two decades of experience in this field. ## The right way to show empathy Experts emphasize that the best way to help someone experiencing difficult emotions is to listen first. Allowing space for emotional expression often proves more effective than offering solutions. Dean, who earned his doctorate at University College London, notes that active listening builds trust in relationships. This approach also creates room for individuals to discover their own solutions. ## The dark side of positivity The phenomenon called 'toxic positivity' prevents people from expressing negative emotions. Studies show this particularly increases burnout in workplaces. Dr. Dean's work indicates emotional diversity is healthy. Over 60% of people report wanting understanding rather than solutions during tough times. ## Cultural differences in emotional expression Western cultures tend to focus more on positive emotions, while some Eastern cultures value emotional balance. Dean's research reveals how these differences affect communication styles. For instance, emotional expression tends to be more indirect in Japan compared to the more direct American approach. These variations impact management strategies in global teams. ## Emotional development in children Parents' immediate attempts to alleviate children's sadness can hinder emotional resilience development. Psychologists stress children need opportunities to develop coping skills for difficult emotions. Dean's studies show children who experience emotional diversity become more adaptable adults. Longitudinal research in this area has continued for over a decade. ## Emotional support in the workplace Managers' quick attempts to cheer up employees may actually decrease performance. Harvard Business School research shows teams with emotional acceptance are 25% more productive. Dean highlights the importance of creating 'emotional safety' cultures at work. This approach significantly increases employee engagement as well. ## The importance of emotional intelligence True empathy begins with understanding and accepting someone's emotional state. Psychological research shows individuals with high EQ have more successful relationships. Dean's articles emphasize this skill can be learned. 40% of professionals receiving EQ training report noticeable improvements in their relationships. ## Tips for healthier communication Experts recommend using phrases like 'This must be really hard for you' instead of 'It will pass' when someone's struggling. Dr. Dean notes this approach builds deeper connections. Research indicates such supportive responses accelerate healing by 30%. Becoming more conscious about emotional support improves all relationship quality. ## Sources covering this story - https://www.spring.org.uk/2026/08/comforting-others.php — --- _Summary written by Brifing from the original reporting. Copyright in the original article belongs to its publisher; read the full piece at the link above._