Garmin to Make Paywalled CIRQA Feature Free
Live heart rate data will no longer require a subscription.
1Launch of Garmin CIRQA
Garmin launched its new CIRQA fitness tracker, marketed as a subscription-free device. However, live heart rate data was initially a paid feature.
2Customer Feedback
Users reacted negatively to the live heart rate data being a paid feature. This issue became more pronounced as competitors offered similar features for free.
3Garmin's Decision
Garmin decided to make live heart rate data free in response to customer feedback. This feature will be available soon via a software update.
4Software Update
An update to the Garmin Connect Mobile app will allow users to access live heart rate data without a subscription. Currently, this data is only available with a subscription.
5Competitive Landscape
Some competing fitness trackers offer live heart rate data for free. Garmin's move could strengthen its position in the competitive market.
6Conclusion and Importance
Garmin's decision is a significant step towards increasing customer satisfaction. Free live heart rate data will make the product more attractive to users.
Original article: Android Authority — Garmin, CIRQA'nın ücretli özelliğini ücretsiz yapıyor