# Apple iPhone Duo Faces New 'Gapgate' Hardware Quality Concerns Early adopters report structural gaps and screen cracks on the £2,000 foldable device. - **Source:** [Science & tech Articles | Mail Online](https://www.dailymail.com?ns_mchannel=rss&ns_campaign=1490&ito=1490) - **Published:** 2026-10-29 - **Topic:** [Business](https://brifing.si/c/business) - **Original article:** - **On Brifing:** https://brifing.si/s/ea84d02e-b44c-4655-a142-9e564df9d35b ## Emerging Hardware Quality Issues The newly released iPhone Duo is facing significant scrutiny following reports of structural defects. Shortly after the 'crackgate' screen issues surfaced, users identified a visible gap between the device's back panel and the hinge. This discovery has prompted widespread concern among early adopters who paid £2,000 for the premium foldable smartphone. ## Evidence from Early Adopters A Reddit user identified as @MICAPe9 documented the gap using a flashlight to demonstrate the physical separation. The video evidence shows light passing through the hinge area, suggesting a lack of structural tightness. Other owners have since verified similar gaps on their own devices, raising questions about the manufacturing consistency of the unit. ## Impact on User Sentiment The discovery of these gaps is causing potential buyers to reconsider their purchases or cancel pending orders. Customers expressed stress regarding the high price point and the logistical difficulty of accessing Apple stores for repairs. Many users are now opting to wait for a second-generation model rather than risking current hardware failures. ## Previous Crackgate Hardware Failures Before the gap reports, the iPhone Duo faced severe criticism due to screen cracks appearing along the central crease. Users reported hearing audible pops while opening the device, followed by dead pixels and shattered displays. Some customers experienced these catastrophic failures within only three hours of initial use and minimal folding cycles. ## Technical Specifications Overview The iPhone Duo features a 7.6-inch Super Retina XDR folding display and a 48MP Fusion camera system. Despite these high-end specifications, the device's battery life is rated at 44 hours for the outer display and 31 hours for the inner screen. These technical capabilities are currently overshadowed by mounting reports of physical defects. ## Hinge Mechanism Vulnerabilities The hinge mechanism appears to be the primary point of failure for both the screen cracks and the newly reported gaps. Users fear that debris, such as sand or crumbs, could easily enter the device through these openings. This potential for internal contamination poses a significant risk to the longevity of the folding screen. ## Apple's Official Response Status Apple has acknowledged an issue impacting the inner display on a small number of iPhone Duo units. The company has encouraged affected users to contact them directly for device replacements. However, Apple has not yet provided a specific public statement regarding the newly reported gap issue discovered by the user community. ## Implications for Foldable Strategy These hardware challenges highlight the inherent risks of launching first-generation foldable technology at a premium price point. The combination of screen fragility and structural gaps suggests potential weaknesses in the assembly process. Future iterations will likely require more rigorous quality control to maintain consumer trust in the high-end foldable smartphone market. ## Sources covering this story - https://www.dailymail.com/sciencetech/article-16249209/iPhone-Duo-user-spots-visible-gap.html?ns_mchannel=rss&ns_campaign=1490&ito=1490 — --- _Summary written by Brifing from the original reporting. Copyright in the original article belongs to its publisher; read the full piece at the link above._